WalkerKreative helps businesses with marketing, branding, websites, and ongoing client communication. Like many marketing agencies, their clients often need more than a nice-looking website. They also need dependable hosting, WordPress support, content updates, blog posting, troubleshooting, and someone who can step in when the technical side of the website needs attention.
That is where Solutions By BG fits in.
Solutions By BG provides behind-the-scenes WordPress hosting and website support for WalkerKreative and its clients. The relationship allows WalkerKreative to stay focused on marketing strategy, design, and client relationships while Solutions By BG handles the technical execution that keeps client websites running and supported.
The problem
Marketing agencies often become responsible for more than marketing.
A client asks for a new website. Then the website needs to be hosted. Then it needs updates. Then forms need to work. Then blog posts need to be published. Then plugins need attention. Then someone has to troubleshoot the occasional broken page, failed email, performance issue, or hosting question.
That kind of work can quickly pull an agency away from its core services.
WalkerKreative needed a dependable technical partner who could support WordPress client sites after the sale, during launch, and over the long term. The agency needed someone who could work behind the scenes, understand client website needs, and handle the technical work without turning every issue into a distraction for the marketing team.
What Solutions By BG did
Solutions By BG became the technical website support layer behind WalkerKreative’s client website work.
When WalkerKreative closes a client for a new website as part of a marketing plan, Solutions By BG may help build the website, but in more than 95 percent of cases Solutions By BG hosts the finished site. That gives WalkerKreative a consistent technical path for client websites instead of starting from scratch with every new project.
Solutions By BG currently supports 37 active WalkerKreative client sites and has supported 61 past and current WalkerKreative client sites overall. For 17 to 20 of those current clients, Solutions By BG also writes and posts blogs as part of the ongoing website support workflow.
The work is mostly behind the scenes. When needed, Solutions By BG is introduced to WalkerKreative clients as the WalkerKreative webmaster. Site changes, postings, and technical website requests flow through Solutions By BG for execution.
That support includes:
- Managed WordPress hosting.
- Website launch support.
- WordPress updates and maintenance.
- Plugin and theme troubleshooting.
- Website changes and page edits.
- Blog writing and posting.
- Form and email delivery troubleshooting.
- Hosting support.
- Site monitoring.
- General WordPress problem-solving.
This gives WalkerKreative a practical way to support client websites without having to build and manage a full internal hosting and WordPress support department.
The result
WalkerKreative gained a reliable technical partner for client website hosting and WordPress support.
Instead of the agency having to handle every hosting issue, site change, blog update, plugin concern, or technical support request alone, Solutions By BG provides the execution layer behind the scenes. That keeps client website work moving and gives WalkerKreative a dependable support path when client websites need attention.
The monitored WalkerKreative client hosting group averaged 99.999 percent uptime year to date and 99.997 percent uptime for 2025. That is the kind of reliability marketing agencies need when client websites are part of the larger marketing relationship.
The result is simple: WalkerKreative can focus on marketing, client strategy, and business growth while Solutions By BG handles the technical website work that supports those efforts.
Services involved
This case study included the following Solutions By BG services:
- Managed WordPress hosting.
- WordPress maintenance support.
- Website troubleshooting.
- Plugin and theme support.
- Website launch and migration support.
- Content updates.
- Blog writing and posting.
- Form and email troubleshooting.
- Uptime monitoring.
- Behind-the-scenes agency website support.
Why this matters for marketing agencies
A marketing agency does not need every client website issue to become an internal fire drill.
Reliable WordPress support gives an agency room to stay focused on the work clients actually hired them to do: marketing, messaging, branding, campaigns, and client relationships.
The technical side still matters. Hosting has to work. Forms have to send. Pages need to be updated. Blog posts need to go live. Problems need to be fixed. But the agency does not have to carry all of that alone.
Solutions By BG gives agencies a practical technical partner for the WordPress hosting and support work that happens after the website sale.
Need behind-the-scenes WordPress support for your agency?
If your agency sells or manages WordPress websites and needs a dependable technical partner behind the scenes, Solutions By BG can help.
We support managed WordPress hosting, client website maintenance, blog posting, troubleshooting, migrations, and ongoing website support for marketing agencies that need the technical work handled correctly.
Contact Solutions By BG to discuss agency WordPress hosting and support.
Related Services
Need ongoing hosting and support? See our Managed WordPress Hosting service.
Need help with updates, backups, plugin issues, or broken pages? See WordPress Maintenance Support.
Are you a marketing agency managing client sites? See WordPress Hosting for Marketing Agencies.
Want to see how ready your site is for search and AI discovery? Request a Free Website Review.
Prefer to send a message first? Contact Solutions By BG.
