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Solutions By BG, Inc.

https://solutionsbybg.com

Effective Date

March 27, 2026

1. Introduction

Solutions By BG, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information.

This Privacy Policy explains how we collect, use, and protect information when you:

  • visit our website
  • use our services
  • use our software products, including SBG AI Layer Pro

By using our website or products, you agree to the practices described in this policy.

2. Scope

This Privacy Policy applies to:

This policy should be read alongside:

  • our Terms and Conditions
  • our End User License Agreement (EULA)

Where software-specific terms apply, the EULA takes precedence.

3. Information We Collect

We collect information in the following categories:

3.1 Information You Provide

You may provide information such as:

  • name
  • email address
  • billing details
  • account or license information
  • support communications

3.2 Website Usage Data

We may automatically collect:

  • IP address
  • browser type
  • device information
  • pages visited
  • timestamps and usage patterns

This data helps us improve performance and usability.

3.3 Software and Service Data

When using our products (including SBG AI Layer Pro), we may collect:

  • domain name associated with your license
  • plugin configuration data
  • diagnostic and error data
  • API request metadata

3.4 Content Submitted for Processing

When using SBG AI Layer Pro:

  • website content may be transmitted to our remote AI services
  • this may include page content, metadata, and structured data

This data is used strictly for:

  • analysis
  • enrichment
  • generation of AI-related artifacts

4. How We Use Information

We use collected information to:

  • provide and operate our services
  • process transactions
  • validate licenses and enforce usage limits
  • generate AI-based outputs and artifacts
  • improve performance and reliability
  • communicate with users
  • ensure security and prevent misuse

5. AI Processing and Remote Services

SBG AI Layer Pro relies on remote AI services operated by Solutions By BG, Inc.

When using the Software:

  • content is transmitted to remote servers for processing
  • processing is automated and algorithmic
  • outputs are returned to your system for storage and use

We do not guarantee:

  • permanent storage of submitted content
  • retention beyond processing needs

You are responsible for ensuring that any data submitted complies with applicable laws and regulations.

6. Data Sharing and Disclosure

We do NOT sell your personal information.

We may share information only in the following cases:

  • with employees or contractors who need it to provide services
  • with service providers supporting infrastructure or operations
  • when required by law or legal process
  • to protect rights, safety, or property

All such parties are expected to maintain confidentiality.

7. Data Retention

We retain information only as long as necessary to:

  • provide services
  • meet legal obligations
  • resolve disputes
  • enforce agreements

AI processing data may be:

  • cached temporarily
  • stored for performance optimization
  • deleted or overwritten over time

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • improve user experience
  • analyze traffic and usage
  • support core functionality

You can control cookies through your browser settings, though some features may not function properly if disabled.

9. Data Security

We implement reasonable technical and organizational measures to protect your information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Services

Our website and services may integrate with third-party providers.

We are not responsible for the privacy practices of those third parties. You should review their policies separately.

11. Your Responsibilities

You are responsible for:

  • ensuring you have the right to submit any data processed by our systems
  • complying with applicable privacy laws
  • obtaining any necessary user consent

12. Regional Privacy Rights (GDPR and California)

Depending on your location, you may have additional rights regarding your personal information.

12.1 European Economic Area (EEA), United Kingdom, and Similar Jurisdictions

If you are located in the European Economic Area (EEA), United Kingdom, or similar regions, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Restrict or object to certain types of processing
  • Request portability of your data

Our legal bases for processing may include:

  • performance of a contract
  • legitimate business interests
  • compliance with legal obligations

Where required, we will obtain your consent before processing your personal data.

12.2 California Privacy Rights (CCPA / CPRA)

If you are a California resident, you may have the right to:

  • Know what personal information we collect and how it is used
  • Request access to the personal information we hold about you
  • Request deletion of your personal information
  • Correct inaccurate personal information

We do not sell personal information.

We do not use personal information for cross-context behavioral advertising.

You have the right not to be discriminated against for exercising your privacy rights.

12.3 Exercising Your Rights

To request access, correction, or deletion of your data, you may contact us through:

We may take reasonable steps to verify your identity before fulfilling requests.

12.4 Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States.

By using our services, you consent to this transfer.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

14. Contact Information

Solutions By BG, Inc.
https://solutionsbybg.com

For privacy-related inquiries, please contact us through the website.